Raintree's Park Plaza Park City

We had a great experience overall. Staff was really friendly and the place itself was really nice. Will definitely be staying here again.

Loved it! Great customer service at front desk helping us with tips to getting around town, bussing, places to go and to eat. Also loved the card and bottle of cider waiting in our suite for our 25th anniversary. My son loved having his own space, hot tub and game room on site.

Upon arrival, I was given a dirty room with long black hairs in the shower, which no one in my group has. When checked in, I was told housekeeping was gone for the day, and I assumed they would clean the room the next morning. However, housekeeping never came. After returning from sightseeing, I called the front desk and was informed that the hotel doesn’t offer regular daily cleaning; you must request it 24 hours in advance. I thought I had already done so. The receptionist was rude and unhelpful, telling me to either leave the trash outside or take it out myself. This was extremely inconvenient, especially after multiple cleaning requests. The next day, I came back to find the room still dirty. I called again. The same receptionist said she "put it on the board," but housekeeping was gone. No apology, just offered to send someone the next day, but I was checking out. That night, things took a dangerous turn. When we returned from dinner, there was a strong gas smell in the room. I told my son to stay out/ called the front desk. The receptionist was disturbingly nonchalant, saying someone would come up to turn it off. Maintenance confirmed there was an issue and suggested I request a new room. When I spoke to the front desk, the receptionist said, "Dangerous is your opinion." Gas exposure is extremely hazardous, leading to nausea, dizziness, respiratory issues. I no longer felt safe. packed our things to leave. I'm currently awaiting a refund for the night we did not stay

Nice spot.

Great hotel We needed a place to stay for my daughter’s lacrosse tournaments. The hotel is under a major renovation meaning lots of taped up areas and no pool. We knew this beforehand and didn’t mind the mess we were only there to sleep. The room had been renovated nicely and was very clean. The pull out bed was not comfortable. We’ve stayed in other hotels where the beds were a dream but not this one. That’s the only improvement I’d suggest. It was nice having a full kitchen with all appliances we needed. The staff at the front desk were extremely nice and accommodating. We would stay here again.

It was under construction so I didn’t get to use the pool or any of that stuff but the room was nice and great size felt like I was visiting a friend house by that I mean it was more like a house then a hotel it had plates and everything for kitchen the new construction looked like it’s almost done and will be very nice